For answers to general questions please e-mail us for a quick response to our customer service department at info@makellosnails.com. Makellos Nails telephone support can be reached at 1.804.252.5818. All emails and calls will be returned within 48 hours.

Shipping                                                                                            
Currently accepting international and domestic orders.  Makellos Nails are shipped via USPS. Domestic orders deliver within 3-5 business days from shipment date. For domestic shipping, upgrade your order to USPS Priority Mail 2-day shipping for an added handling/shipping fee.  International orders deliver approximately 10-15 business days from shipment date. Most orders are processed within 24 hours of receipt (not including weekends and holidays).

*Free shipping on all domestic orders

Policy
Makellos Nails is committed to provide products with the highest quality standards. If for any reason you are not satisfied with your Makellos Nails product, simply return it within 10 days and we will exchange the full amount of the purchase (excluding shipping/handling costs). Return shipping fees are not included. Products must be unused in original packaging!

Makellos Nails Return Address:
2601 NW 16th ST RD, Unit 706
Attn: Customer Service
Miami, FL 33125

4 thoughts on “CUSTOMER SERVICE

  1. Krismee2002,

    I LOVE Makellos nails. They are the best nails I have bought thus far. They are the perfect size and they don’t cost an arm and a leg. Love the designs. I am definitely a regular customer!!!!!

  2. jlynndavis,

    I recently purchased the love lines nail kit. I was skeptical about using them as I have had bad experiences in the past but decided to give them a try. I absolutely loved them! They lasted for a long time and I received so many compliments. I will definitely be buying more in the future.

    1. godaddytech,

      Hello there! Yes we currently only use PayPal for a safe and secure check out. You may use your credit card information once you are directed to that site. You do not have to sign up for PayPal to make your purchase. Hopefully this helps. Thank you for shopping with us!

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